Feedback form data is saved by project on the Feedback page. The Feedback page includes two tabs: one for Page feedback and one for Code reports. You can search feedback data using words from page paths or from messages.
The Page feedback tab contains a table with the data collected from the feedback forms:
- Page: The file path to the page where the data was collected.
- User: The email address of the user who submitted the feedback form, if the user was logged in at the time.
- Value: The feedback submitted depending on the feedback form.
- Message: The message submitted, if a comment box was included.
- Date: The day the feedback form was submitted relative to the current date.
- Status: The status of the feedback, either: New, In Review, Resolved, Archived or Spam.
- Select an item in the table, to view detailed feedback information, including the following additional data:
- A clickable HTTPS link to the Page where the feedback form was submitted.
- The Location, or the language-specific highlighted code snippet where the issue was reported.
- Input to add/update an Internal comment.
- Additional metadata in JSON format including the platform and user agent information.
- The reasons the user selected after the initial feedback form was submitted.
The Code reports tab contains a table with the data collected from the code snippet report option's feedback form:
- Page: The file path to the page where the data was collected.
- User: The email address of the user who submitted the feedback form, if the user was logged in at the time. Otherwise, user is Anonymous.
- Message: The message submitted, if a comment box was included.
- Date: The day the feedback form was submitted relative to the current date.
- Status: The status of the feedback, which can be New, In Review, Resolved, Archived or Spam.
- Select an item on the table, to view detailed code reports information, including the following additional data:
- A clickable HTTPS link to the Page where the feedback form was submitted.
- The Location, or the language-specific highlighted code snippet where the issue was reported.
- Input to add or update an Internal comment.
- Additional metadata in JSON format including the platform and user agent information.
All feedback form data's initial status is set to New. You can update each feedback entry's status to:
- In Review
- Resolved
- Archived
- Spam
You can also filter feedback entries by their status and by date when they were submitted.
To copy the link to a single feedback entry:
- In the chosen entry row, on the right-hand side of the feedback item, click the share icon.
The link to the feedback entry is copied to your clipboard.
To update the status:
- Click the chosen entry's status and from the drop-down list, select a new status.
To filter feedback entries by status:
- Select one or more status checkboxes.
The feedback table is limited to the entries with the selected statuses.
To filter feedback by creation date:
- Above the table, click the date picker.
- Select a period for which you want to display feedback entries:
- Click the date on the left and select a start date from the calendar, then select an end date.
- Click one of the available periods.
The table now displays entries for the selected period.
You can download a CSV of the feedback data by date range to share with others.
To export a CSV of feedback data:
- In the top-right corner of the page, click Export.
- Select a period for which you want to export feedback:
- Click the date on the left and select a start date from the calendar, then select an end date.
- Click one of the available periods.
- Click OK.
The file is saved to your device.
- Feedback configuration reference - Configure and customize feedback forms with various collection methods and styling options
- CodeSnippet configuration reference - Customize code snippet report buttons and feedback collection for technical documentation