We welcome feature requests from all customers and value transparency about our roadmap. Here's what you can expect.
- Email team@redocly.com.
- Subject line has "[feature request]"
- Include:
- A clear description of the feature
- The problem it solves
- Any workarounds you use today
- We may reach out to clarify details before logging the request.
- We log all requests in our internal tracking system.
- Evaluation criteria:
- Impact and urgency of the problem
- Availability of workarounds or alternative solutions
- Alignment with our product vision and long-term strategy
- Prioritization works the same for all customers.
Premium support customers
Premium plans don’t guarantee a "fast track."
However, ongoing touchpoints with your Redocly advisor help:
- Identify problems earlier
- Provide richer context to strengthen a feature request
- Inform roadmap discussions more effectively
- We don’t maintain a public, detailed roadmap.
- Instead, we publish blog posts highlighting:
- Recently released features
- Roadmap items we're actively developing
- Here's a sample roadmap sneak peek update.
We believe roadmap discussions work best when tied to real problems and customer outcomes. By sharing your context and challenges, you help us shape the most valuable improvements to Redocly.