List of sub-processors
List of sub-processors for our SaaS-hosted service:
Sub-processor | Location | Description |
---|---|---|
AWS | US | For all services, including email service provider, storing and processing of data |
US | LLM provider for AI search feature and AI-assistant feature | |
ClickHouse, Inc. | US | Analytics data |
Auth0 | US | Identity provider for login and registration (for Redocly Workflows only) |
List of sub-processors for our support services:
Sub-processor | Location | Description |
---|---|---|
Fireflies.ai | US | Video conference meeting transcriptions |
Front | US | Support email and chat |
US | ||
Hubspot | US | CRM and email newsletters |
Rudderstack | US | Customer data platform |
Slack | US | Internal and optional enterprise support channel |
SorryApp Ltd | GB | Status page provider |
Spoke Phone | NZ | Telephone provider |