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List of sub-processors

List of sub-processors for our SaaS-hosted service:

Sub-processorLocationDescription
AWSUSFor all services, including email service provider, storing and processing of data
GoogleUSLLM provider for AI search feature and AI-assistant feature
ClickHouse, Inc.USAnalytics data
Auth0USIdentity provider for login and registration (for Redocly Workflows only)

List of sub-processors for our support services:

Sub-processorLocationDescription
Fireflies.aiUSVideo conference meeting transcriptions
FrontUSSupport email and chat
GoogleUSEmail
HubspotUSCRM and email newsletters
RudderstackUSCustomer data platform
SlackUSInternal and optional enterprise support channel
SorryApp LtdGBStatus page provider
Spoke PhoneNZTelephone provider